Privacy policy.

Last updated: 1 November 2026

This policy explains how InfocusRx Marketing & Communication Pvt. Ltd. (“InfocusRx”, “IMC”, “we”) handles personal information collected through this website. It applies to this website only. Work we carry out for clients is governed by our contracts with them.

Who is responsible

InfocusRx Marketing & Communication Pvt. Ltd., 603/604, Saptagiri Towers, SP Road, Begumpet, Hyderabad, Telangana 500016, India, is responsible for personal information collected through this website.

Information we collect

When you submit the enquiry form we receive the details you enter: your name, organisation, designation, business email, phone number, area of interest and message. Our web server also records standard technical logs (such as IP address, browser type and pages visited) to keep the site secure and working. We do not ask for, and you should not submit, health information about any patient.

Why we use it

We use enquiry details only to respond to your enquiry, discuss our services with you and keep a record of our correspondence. We process them on the basis of the consent you give when submitting the form. We do not sell your information or use it for unrelated marketing without asking you first.

Who we share it with

Your enquiry is seen only by the InfocusRx team members who need it to respond. We use trusted service providers to host this website and deliver email, and they process information on our behalf under confidentiality and data protection obligations. We may disclose information where the law requires it.

How long we keep it

We keep enquiry details for as long as needed to respond and follow up, and for no more than 24 months after our last contact with you unless you become a client, after which our client agreement applies.

Your rights

Under India’s Digital Personal Data Protection Act, 2023, and other laws that may apply to you, you can ask to access, correct or erase your personal information, withdraw your consent, or raise a grievance. Contact us using the details below and we will respond within the time required by law.

Security

We protect personal information with appropriate technical and organisational measures, including restricted access and encrypted connections to this website.

Cookies

This website does not use advertising or tracking cookies. It may store small preferences in your browser, such as whether you paused the background video.

Contact and grievances

Write to us at the Hyderabad address above, or call +91 90005 92779, and mark your message “Privacy”.

Changes

We may update this policy. The date at the top shows when it last changed.